

To repair PST file in Outlook and regain access to its important data, users are advised to go for PST repair tool. In such cases, an alternative PST repair utility is required. It even generates errors such as “encountered a problem and needs to close”, “unexpected error”, etc. There have been several cases where scanpst stops working, freezes and becomes “not responding”.

#Repair outlook 365 free#
Fortunately, there are methods, both free and paid that can help repair PST file in Outlook 2019, 2016, 2013, 2010, 20. When a PST file in Outlook gets corrupted or damaged, not only it causes Outlook to malfunction, but also results in loss of important data. It also hampers the productivity of an organization depending on its importance. We don't feel that this change in behaviour represents the best interests of our customers, or other on-premise solution customers that use Microsoft Exchange.Loss of data can have a devastating effect on an individual’s workflow. The fix should now be applied, next time you open Outlook it should take this into account and not query Office365 for the autodiscover process, and simply set up the hosted exchange mailbox instead. You'll want to now select the Autodiscover folder, and right-click on the empty space in the right-hand side to create a new DWORD key - the property should be ExcludeExplicitO365Endpoint set to a value of 1.Ĥ. HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscoverģ. Navigate using the arrows on the left-hand side to the following location:
#Repair outlook 365 windows#
Close Outlook, then open up a program called Registry Editor by pressing the windows icon and typing in simply regedit.Ģ.

Please note, we cannot assist in any issues resulting from a misconfiguration, nor can we physically do this for you.ġ. We highly recommend backing up the registry before you modify it. Therefore, please ensure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. The resolution requires you to modify the registry. This behaviour breaks the experience for both existing profiles, and newly created profiles - fortunately we have discovered a workaround involving a registry fix, for which the steps will be detailed below.

Outlook prompts the user to log in, but logging in will fail as it's effectively requesting credentials to authenticate against the O365 service, rather than Hosted Exchange credentials. This causes problems for customers who aren't using O365 for their mail service (our Hosted Exchange customers), especially if the user has an unused mailbox within the O365 service, or if the the user has a personal O365 subscription using their business email address.
#Repair outlook 365 update#
A recent update by Microsoft to the Outlook 2016 Click2Run version has introduced a functionality change whereby Outlook is prioritising Office 365 for the autodiscover queries above all other autodiscover methods.
